Legal

Terms of Service

These terms govern access to and use of Gatula Time, the workforce time-management service operated by Gatula ehf.

Last updated: 19 August 2026

1. Operator and agreement

Gatula Time is operated by Gatula ehf., registration number 450526-1850, Bíldshöfði 16, 110 Reykjavík, Iceland.

By creating or accepting an account, purchasing access, or using Gatula Time, the customer and its authorized users agree to these terms. A person accepting the terms for a company confirms that they have authority to bind that company.

2. Service scope

Gatula Time provides workforce time registration, employee and user administration, projects, optional assignments, scheduling, timesheets, approvals, billing preparation, reports and related platform controls according to the customer’s enabled features.

The Core does not replace legal, payroll, tax, accounting or employment-law advice. The customer remains responsible for reviewing approved data before payroll, invoicing or regulatory use.

3. Customer accounts and authorized users

  • The customer must provide accurate company and user information.
  • Accounts are personal and must not be shared.
  • The customer is responsible for assigning appropriate roles and promptly disabling access when it is no longer required.
  • Users must protect passwords and report suspected unauthorized access without delay.

4. Customer responsibilities

  • Configure working-time, scheduling, approval and data-retention policies lawfully.
  • Provide employees with required notices and obtain any required legal basis before enabling optional location, photo or monitoring features.
  • Ensure Projects, rates, schedules and employee records are accurate.
  • Review and approve Time Entries and Timesheets before relying on exports.
  • Use the service only for lawful business purposes.

5. Acceptable use

Users must not attempt unauthorized access, disrupt the service, upload malicious code, scrape protected data, bypass permissions, impersonate another person, or use Gatula Time for unlawful, fraudulent or abusive activity.

6. Customer data

As between Gatula and the customer, the customer retains its rights in data submitted to the service. The customer grants Gatula the limited rights necessary to host, process, secure, back up and transmit that data for service delivery, support and legal compliance.

Where Gatula processes workforce personal data on the customer’s instructions, the parties may enter into a separate data-processing agreement.

7. Availability and changes

Gatula aims to provide a reliable service but does not guarantee uninterrupted or error-free availability. Planned maintenance, security work, infrastructure failures and events outside reasonable control may affect access.

Features may be improved, replaced or discontinued where reasonably necessary. Material changes affecting paid service will be communicated where appropriate.

8. Fees and subscriptions

Paid plans, billing periods, included features, limits and applicable taxes are presented in the relevant order form, subscription screen or commercial agreement. Unless otherwise agreed, subscriptions are billed in advance.

Late or failed payment may result in restriction or suspension after reasonable notice, subject to applicable law and the parties’ agreement.

9. Security and confidentiality

Each party must protect the other party’s confidential information using reasonable safeguards. Gatula applies technical and organizational measures appropriate to the service, while the customer remains responsible for endpoint security, user access and its own internal controls.

10. Intellectual property

Gatula and its licensors retain all rights in the service, software, design, documentation, trademarks and platform technology. No ownership is transferred to the customer except the limited right to use the service during the agreement.

11. Suspension and termination

Gatula may restrict access where reasonably necessary to protect security, comply with law, address non-payment or stop material misuse. Where practicable, Gatula will provide notice and an opportunity to remedy the issue.

On termination, access ends. Data export and deletion are handled under the agreement, configured retention rules, the Privacy Policy and applicable law. Certain audit, security, billing and legal records may need to be retained.

12. Warranties and liability

The service is provided with reasonable care and skill. To the extent permitted by law, Gatula is not liable for indirect or consequential loss, lost profit, lost revenue, business interruption or decisions made from unreviewed customer data.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability arising from intent, gross negligence where applicable, or mandatory statutory rights.

13. Governing law and disputes

These terms are governed by Icelandic law. The parties should first try to resolve a dispute through direct written contact. Unresolved disputes may be submitted to the competent courts of Iceland, unless mandatory law provides otherwise.

14. Contact

Questions about these terms may be sent through the contact details published on the Gatula Time website.